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Do you want to know the truth about Carput’s car battery delivery service?

You’ve probably came across some reviews about Carput. Some give good, positive reviews, and some express critical reviews. So how can you know the truth if there’s an equal number of positive and negative reviews about us?

It’s simple. You just need to look at some of these honest reviews.

You don’t have to search high and low for reviews on the internet because this article curates some of the critically good and bad reviews.

Carput Review

We understand the underlying fear and doubt when we just get to know a brand or service. Especially when most of the reviews you find on the internet skew towards more favorable recommendations.

Many people have different opinions. Several people claim to have various experiences with Carput.

But before we give you the truth behind the reviews about us, allow us to share a little about us, the people of Carput.

Car Battery & Bateri Kereta Malaysia

What is Carput?

Carput is Malaysia’s #1 roadside assistance company, rescuing drivers whose car has broken down by connecting them with qualified roadside professionals.

The Carput team is a young, diverse team committed to getting you back on the road. We are building a culture of trust, over-delivering and one that isn’t afraid to say we are sorry.

We are ready to disrupt the automotive services industry by leveraging on technology to provide a more efficient and better service for all.

The Truth and Nothing but the Truth

At Carput, we deliver not only quality products to our customers but also hospitality that sets us apart from our competitors.

Car Battery at Competitive Prices

Let’s be honest here. When we are paying for something to move further away from pain, for example, medication, will you praise the pharmacist because the medicine is cheap?

We just want the pain to go away as soon as possible. The same applies to a dead car battery.

Honesty, the Best Policy

At Carput, we are in the automotive assist not for a quick buck but for the long run. We understand the feeling of being vulnerable to unscrupulous roadside assist practices.

Also, we consider ourselves very lucky to have amazing individuals in our team. We can always train inexperienced technician for the job, but we cannot train moral values.

We are Fast, Really Fast

Thanks to the efficient delegation of tasks and strategic placement of technicians, we are able to reach you in an average time of 30 minutes.

Sometimes, we couldn’t keep up too…

We are constantly finding ways to improve our rescue efficiency but there will always be a point where we just couldn’t keep up with the number of requests coming in. 

And this happens…

Nobody’s Perfect, neither is Carput

We are still a growing company and we are bound to disappoint some of our customers due to operational constraints.

This next review by Asher Looi hits the bullseye in that aspect. As a team, we still have a lot of work to do and we know we are not going on this journey alone.



The Warranty Dilemma

The truth about our car batteries is that we are at the mercy of our suppliers. When it comes to a car battery warranty claim, we do not have the final say.

We want to make everyone happy especially our beloved customers. But, we have to adhere to warranty claim procedures set by the manufacturers.

But, we will not hesitate to give a 1 to 1 car battery replacement if we deem the battery is faulty due to manufacturing defects for no additional charges.

The Carput Experience

We can’t promise we can be fast 100% of the time, nor can we promise that the car battery you bought from Carput is the cheapest.

But, we promise that your experience with us will be pleasant and stress-free. When you call Carput for help, you can be assured that we will be there to get you back on your journey safely.



For more reviews about Carput, check them out here:

 

Facebook Reviews | Google Play | Google Reviews

Bateri Kereta Mati? CARPUT Bantu Segera, Hantar Percuma

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News

 

We all trust a familiar face

You leave all your car problems to your regular workshop because you can count on them to get it fixed. Or you call your friend who knows a little more about cars than you for help. And sometimes, you are blessed with a random act of kindness from a stranger. It is definitely a great feeling to know that someone is there for you.

A constant act of kindness – Kapten CARPUT

Though it may sound silly to call ourselves Kapten CARPUT, we believe the work we deal with day-to-day are highly emotional and delicate. Whenever you are in a stranded situation, you can bet on us to pick up your call and be there for you. We are all ordinary Malaysians that understand the struggles of the daily commute to work, to school, or just to get some chores done.

Doing the work of a superhero

We are on a mission to disrupt the roadside assistance industry with our services that prioritise your needs first. Days of unscrupulous workshops and unreliable roadside assistance are numbered.  So, who is Kapten CARPUT? Rather, we are a team of dedicated professionals ready to give you the best of roadside assistance.

How can Kapten CARPUT help you?

When you are unable to get your car started due to a dead car battery, Kapten CARPUT can deliver a new battery to you in 45 minutes. Or if you’ve got a flat tyre, leave the tough job to the Kapten. Just think of Kapten CARPUT as your best buddy for all things car related.
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Blog, Car Maintenance Tips

Checking your car’s tyre pressure is not something you have to do every day. But you should know that the tyres are paramount for your safety.


The air in your car’s tyre depletes slowly as you drive, so it’s best to check every two weeks to ensure its optimum pressure level.

What is the correct tyre pressure for any car? When it comes to the right tyre pressure, the maximum is not optimum. Read on to learn why:


The easy way to know if the pressure is right













Under-inflated tyres – Not good

Does your car occasionally feel heavier than normal? That’s because you are experiencing increased rolling resistance with the road. That also means reduced fuel efficiency and increased CO2 emissions.

If you notice that the inside and outside edges of the tread that is already ‘botak’, that’s because you have been driving with under-inflated tyres.

What you may think: Under-inflated tyres will make the car ride less bumpy. That’s not true because bumpiness of the ride is affected by the suspension and absorber, not the tyres.


Over-inflated tyres – Not good

More means better right? Not really, when it comes to tyre. Putting too much air in your tyres can be just as damaging and costly.

Over-inflated tyres will have a smaller contact patch which can lead to a loss of traction and poorer braking distances. Not only that, your tyres will wear heavily and unevenly across the central part of the tyre leading to shorter tyre lifespan.

What you may think: Some might think that over-inflated tyres provide better acceleration. But at what cost?


The optimum tyre pressure – GOOD

You don’t have to bring along a scientific calculator and do the math every time you want to inflate your tyres. Information on your car’s recommended tyre pressure can be found at the driver’s door jam.

If it’s not there, try looking on the trunk lid, in the console or on the fuel tank flap. When your tyres are inflated to the recommended PSI, you will have happy tyres which mean optimum life and performance.

What you must know before pumping the tyres

1. Know the recommended tyre air pressure

You’ll find the manufacturer’s recommended tyre pressure for your car on the sticker in the door jam (Yeah! It’s there and it’s for your tyres!), or in your owner’s manual.


2. Your air source is at the nearest petrol station

DSC03725
Air pumps at petrol stations around Malaysia are easy to operate. You can use the air pump to check the tyre pressure and at the same time inflating the tyres. Though you will get a more accurate reading with a tyre gauge. Most of the pumps come with a chart to help you convert from psi to kPa or vice versa. No math required 😛


3. Get em’ tyres pumped

Be patient. The sound of the air rushing to fill the tyre is almost as satisfying as an orchestra. It will take as little as 20 seconds to a few minutes to fill each tyre. Remember to screw back the valve cap after that and you are ready to roll!


Why does it matter?

Having the right tyre pressure may help prolong the lifespan of your vehicle’s tyres, increases the vehicle’s safety and helps save fuel. A tyre’s lifespan may decrease up to 75% if it is operating at around 80% of the optimum pressure.

It’s good to get a tyre pressure gauge for the household and get every driver in your family to be responsible for their car tyres. Always check the tyre pressure when your tyres are cold.

Also, if you are using your vehicle to carry additional load or weight, always consult your vehicle handbook for the correct loaded tyre pressure.
The next time you pay a visit to the petrol station, give your car tyres a quick check and get the air pressure right. Trust me, you will feel the difference for the better. And if you have a flat tyre, remember there’s the CARPUT mobile app to get reliable help changing to a spare tyre!
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Car Battery Tips, News
Harga bateri kereta disetiap kedai berbeza-beza dan anda dalam keadaan yang terdesak. Adakah anda masa untuk membuat perbandingan harga bateri kereta? Pastinya tidak. 

Selain harga bateri anda juga perlu tahu bahawa terdapat juga kos pemasangan. Dengan adanya teknologi atas talian anda pasti rasa dapat membuat pilihan yang tepat tetapi banyak sangat pulak maklumat terdapat di Google. 

Maka solusi kepada masalah ini ialah gunakan Carput sebab kami menawarkan harga bateri kereta murah dan review kami play store dan app store ialah 4.9! Kenapa review kami tinggi adalah disebabkan harga kami yang telus dan perkhidmatan kami yang terbaik. Penghantaran dan pemasangan bateri kereta kami lakukan untuk anda secara PERCUMA di Johor Bahru!

Untuk senarai penuh harga bateri kereta JB terkini, klik sini >> Harga Bateri Kereta 2019

Lagi satu yang penting adalah setiap bateri baru akan ada warranty 12 bulan, agak-agak kalau bateri rosak takkan lah anda nak tolak kereta pergi bengkel atau nak panggil bengkel datang?

Sebab itu anda kena guna Carput sebab kami akan datang kepada anda sekirnya berlaku sebarang masalah pada bateri kereta anda selagi masih dalam tempoh warranty.

Contoh harga bateri kereta NS40ZL Amaron (Untuk Perodua dan Honda City):

Carput Amaron price list May 2019

Harga Bateri Kereta Tetap! Tak Perlu Takut Kena Ketuk!

1. Mudah – Tak payah call sini call sana. Bantuan pasti akan sampai dalam masa 45 minit.
2. Selamat – Butir-butir pomen ada dalam apps (nama, nombor plat kereta, jenis kereta) 
3. Telus – Harga sentiasa dipaparkan sebelum confirm order. 

Pelanggan Carput Yang Berpuas-hati



Untuk sebarang pertanyaan atau tempahan, hubungi kami di 03-56260000.

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Blog, Car Battery Tips



Having a car that won’t start is a real hassle – especially if you’re rushing, don’t have any jumper cables or an extra car to use.

When you bring your car to your workshop, are you even sure they are installing the right car battery for your car?

Car batteries come in as many as 17 different sizes with different configurations of positive terminals (right or left), smaller terminal heads and specifications. Not to mention, there are at least 30 different brands here in Malaysia!

As a rule of thumb, you will want to fit the car battery that meets your car manufacturer’s original specifications.

At Carput, we have worked with different car manufacturers and developed an intelligent car battery matcher to help our customers decide on which car batteries to choose from.

Our car battery matcher instantly filters out car battery sizes that will not fit on your car.

Underspec vs Overspec

The idea of car battery under-specification and over-specification has been around for a long time with mechanics and engineers having different opinions about it.

It’s obvious that installing a car battery with lower specifications than the manufacturer’s recommendations will result in a quick death for the battery, but what about a battery with a higher specification?

A battery with a higher amperage will actually only need more time to complete a full charge from the alternator, which means the alternator is working extra hard to get the battery full.

However, depending on the size of the car battery, we believe that the impact in installing a more powerful battery in your car is pretty minimal.

Regular vs Start-stop Cars

The new invention of start-stop cars came in the last decade or so – but what impact has it made in the car battery world?

What kind of car battery do we need when dealing with these cars? We first have to think about the role of a car battery in a car, which is to provide sufficient energy to start a car.

With a regular car, the car batteries are called to action once for every trip – every time you fire the ignition.

However, with start-stop cars (Perodua Myvi Advance) we are dealing with cars that are automatically shutting the ignition and firing it again at every stop.

A start-stop car kills its engine whenever the car comes to a complete stop and starts the engine again when the brake pedal is released. A start-stop car actually requires a higher-spec car battery because it needs the power to be able to start the car multiple times per trip.

A common example is with the older versions of Perodua Myvis with the newer, start-stop version. Regular Perodua Myvis are traditionally fitted with the NS40ZL size car batteries, but the ones with start-stop function actually have to use the M42 size.

The M42 battery is actually an enhanced flooded battery (EFB) and should not be confused with the NS40ZL battery which is a standard lead-acid battery.

The EFB technology brings an improved charge acceptance and greater cyclic durability when operating in a reduced state of charge, perfect for the start-stop Perodua Myvi.

Check out our list of M42 car batteries here.

Standard vs AGM Batteries

AGM stands for Absorbent Glass Mat. This technology is found in Varta Silver Dynamic AGM batteries. AGM technology is designed to handle the toughest electrical loads required in new cars with premium features such as regenerative braking.

It delivers outstanding performance for powerful engines and highly equipped cars. Offers up to 3x extended cycle life compared with a conventional battery. (A conventional lead-acid battery last only about 1-2 years).

Boasts high starting power and reliable performance. Plus, the design ensures the battery will not leak, even if the case is broken. If your car comes with advanced Start-Stop functionality, ideally you will want to install an AGM battery because a conventional car battery just won’t suffice.

Check out our list of AGM car batteries here.


The next time you are getting a car battery replacement, be sure to ask your mechanic if he is installing the recommended car battery for you.

Want to know your car’s battery model and size? Check here.

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Blog, Car Battery Tips
Driving a Continental car like a BMW, Mercedes or Audi is great.

Costs of an AGM car battery, however… Not so great.

But did you know that modern luxury cars require an AGM car battery and not the regular one?

Does it really have to be that way?

Well, it turns out, you can get a replacement Varta AGM car battery at a fraction of the price official service centres are selling…

…that saves you at least RM600 for that same peace of mind. And here, you will learn what an AGM car battery is (you get what you pay for)…and exactly how you can conveniently get it delivered to your doorstep.AGM stands for Absorbent Glass Mat. This technology is found in Varta Silver Dynamic AGM batteries. AGM technology is designed to handle the toughest electrical loads required in new cars with premium features such as regenerative braking.Now, this is crazy:

The key feature of this technology is the absorbent Glass Mat material which holds the battery’s acid like a sponge to ensure constant contact between the plates and the absorbed electrolyte.

But you’re probably wondering:

“Does my car really need such battery with advanced technology?” This is especially important if you own a luxury car which you probably take for a cruise only during the weekend. Very likely, that car demands the highest energy due to its extensive accessories.

So, what makes an AGM battery stands out from its flooded lead-acid inferiors?

Here’s the kicker:

It delivers outstanding performance for powerful engines and highly equipped cars. Offers up to 3x extended cycle life compared with a conventional battery. (A conventional lead-acid battery last only about 1-2 years)

And it gets better:

Boasts high starting power and reliable performance. Plus, the design ensures the battery will not leak, even if the case is broken. If your car comes with advanced Start-Stop functionality, ideally you will want to install an AGM battery because a conventional car battery just won’t suffice.

Start-Stop Vehicles

If you drive a Mazda or high-end Toyota models like Vellfire, Alphard, Estima and Wish, most likely these cars are equipped with the start-stop technology. (Not to be confused with engine push start)

That’s not all:

The technology first gained popularity in Europe and the U.S. market in model-year 2013 vehicles. So, your BMWs, Mercedes or Volkswagens are best fitted with an AGM battery.

Start-stop vehicle technology automatically shuts off the engine when your vehicle stops, such as at a traffic light or in stop-and-go traffic, and restarts it quickly and quietly when the clutch is engaged or the brake pedal is released.

But there’s a catch:

When the engine is off, the battery is the sole source of power to all the car’s electrical devices, such as air conditioning, the radio and the navigation system. And, in advanced start-stop systems with features like regenerative braking or passive boost, the battery is stressed even more.

Order Your AGM Battery with CARPUT for Peace of Mind

Here are the prices for AGM batteries as of January 2019:
AGM Varta Silver Dynamic DIN70 – RM1100
AGM Varta Silver Dynamic DIN80 – RM1250
AGM Varta Silver Dynamic DIN90 – RM1400

Of course, prices listed are inclusive of delivery, installation and trade-in of your old battery (Specifications of these AGM batteries are similar to those offered at service centres). To complete the service, we do offer system fault reset on the spot for every AGM battery replacement. That saves you the trouble of bringing your car to the service centre.
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Blog, Car Maintenance Tips
You get into your car and start it just like any other day, everything seems fine. But there is an unfamiliar icon flashing on the dashboard, then you think to yourself “What sorcery is this?”.

It’s just one of the many ways your car is built to communicate with you, in this case it’s a form of a warning light.

You might have a wild imagination of what the symbols mean, but who am I to judge? 😛

But here is a list to explain what each of them means and what you should do.

1. Failed Helicopter Design

check-engine-light
Severity Level: ΔΔΔΔΔ

No, you won’t be flying in your car. It’s the engine warning light.

This could indicate potential engine damage. You may experience some unusual complexity – for instance a lack of power, it is as if your car is limping caused by misfire, or the engine just doesn’t respond normally.

More likely than not, it could be as small as a faulty sensor in the car. You should get it diagnosed straight away to prevent further and potentially irreparable damage.

download-carput

2. Genie in a Bottle

oil-pressure-warning-light
Severity Level: ΔΔΔΔΔ

You won’t be making any wish come true. It’s the oil warning light.

This will light up if the oil temperature gets too hot, the amount of oil is insufficient or oil pressure drops too low. Inadequate oil and low oil pressure is something you want to avoid.

The oil pressure prevents it to be pulled by gravity to the bottom of the engine. Drop in oil pressure can be caused by a faulty oil pump, a leaking oil pipe or insufficient oil in the engine.

You should stop the car immediately and turn off the engine if you see the warning light. Check the oil level and top it up if needed. If the problem persists, give the professionals a call.

 3. Steamboat!

brake-warning-light
Severity Level: ΔΔΔΔ

Sure you wish it means steamboat time on a rainy day. It’s actually the brake warning light.

Your car’s brakes are the most crucial component of the vehicle. It’s likely that you left the handbrake on, just make sure it’s fully released.

If the light is still lit, it could be that your car is low on brake fluid or something more severe. Or it could be just the sensor is faulty.

A faulty braking system can be quite apparent. If the brake pedal is less firm and hits the floor when you push it, you should not be driving the car until it is fixed!

4. Robot wink 😉

car-battery-warning-light
Severity Level: ΔΔΔΔ

It’s the battery charge warning light, folks.

It is commonly mistaken to be solely a car battery issue. It’s actually a problem with the charging system.

It could be a faulty alternator, bad car battery, connection loss or damaged cable in the engine bay. When there is no charging, your car is running only on the remaining electrical power left in the car battery which runs out pretty quickly. Your car will just shut off while you are driving on a highway!

Affects of failure can be of many possibilities. Do not jump to conclusion but instead explain the symptoms to your car experts and make sure they check the entire charging system.

5. Samurai On-board

seatbelt-warning-light
Severity Level: ΔΔΔ

You won’t be killing any Bill. But you and your passengers should fasten the seatbelts. On some cars, this warning comes with a unpleasant noise too.

6. Satay Celup or Lok-lok

temperature-warning-light
Severity Level: ΔΔΔΔ

It’s not really something tasting great in your engine. The temperature warning light indicates that the engine is running too hot or coolant is insufficient in the system.

In worse case scenario, you will be left stranded with steam covering the engine bay. This could be cause by a malfunction car radiator or worst a blown head gasket.

Stop the car immediately if you see the warning light as driving hot for too long may lead to total engine failure.

7. You’re Drunk

traction-control-warning-light
Severity Level: ΔΔΔΔ

Nope, not guilty as charged. It’s the traction-control warning light. 

You’ll normally see this when the wheels loose grip, usually in the rain. Your car is giving you an indication that you are close to the limit of grip. Meaning you should slow down.

If it’s on constantly, it might be that the traction-control is deactivated. Deactivation could be by you switching the system off or by fault. If it’s the latter, you should get it checked.

8. Espresso Glass Empty

tyre-pressure-warniogn-light
Severity Level: ΔΔΔΔ

No it’s not your morning caffeine fix. This tyre-pressure sensor warning is more common on newer car models.

The system consistently monitors the tyre pressure and gives a warning when there’s a drop in pressure. Optimum tyre pressure is crucial for a safe drive, so do check and inflate your tyres whenever you see the warning.

9. Suicidal Smartphone

fuel-warning-light
Severity Level: ΔΔΔ

This is pretty much self-explanatory. When the amount of fuel left in the tank passed a certain level, the low-fuel warning light will come on.

When it comes on, you have approximately 80-100km of range, lower if your car have a smaller fuel tank. It is designed to give you enough warning to find a fuel station.

10. Acrobatic Stunt

glow-plug-warning-light
Severity Level: ΔΔΔΔ

If your car is running on diesel, this is the glow plug warning light.

Diesel-powered vehicles use compression and temperature to generate combustion in the air/fuel mixture. Glow plugs are used to turn up the heat and the symbol indicates a malfunction plugs or even the computer system that controls them.

Complications with glow plugs can induce early and late combustion, and the symptoms is a rough engine noise and not running smoothly.
These warning symbols are not challenge badges that you collect like when you were a scout. Take these warning lights seriously as you may not know what will happen to your car the next moment if you decide to ignore it. Download the CARPUT app for roadside assist for towing, car battery change, jumpstarts, flat tyre help and emergency petrol delivery.

carput, car breakdown
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We are excited to announce that we are bringing back the Maybank QRPay campaign back to Carput! Together, Maybank & Carput will be offering RM10 off all CARPUT services until 31st October*!

CARPUT PROMO CODE ON MAYBANK APP: QRPAY

Download the CARPUT app today and request for a brand new car battery change at a discounted price!

*Terms & Conditions
1. The Maybank QRPay Promo is valid from the 5th of October till the 31st of September 2018.
2. The promo code value is RM10 per transaction.
3. The promo code value cannot be redeemed with cash.
4. The promo code is only valid for one transaction per customer.
5. Only a limited number of promo codes are available. First come first served basis.
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Blog, Car Battery Tips

If you know Amaron car batteries, you should check out Amara Raja’s new range of battery, Powerzone Car Battery.




PowerZone batteries inherit the credibility, technological superiority and high standards of customer satisfaction owing to its lineage of brand Amaron which is perfect for the Malaysian climate.

Now available at CARPUT to offer you even better options of reliable brands of batteries.

The new PowerZone batteries offer better performance with higher power output, higher reserve power capacity and higher CCA (Cold Cranking Ampere), thereby, enabling optimum power delivery at low temperatures.

The new range of leak proof & environment-friendly Powerzone batteries is preloaded with best in class vent design that is spill-free and easy to handle which adds to a whole new convenience.



If you are looking for a reliable car battery for Perodua, Proton, Honda, Toyota, Mazda and other major car make models, give this a shot! 

Sizes available are NS40ZL, NS60L, NS60R, NS70L and 70D23L.
All Powerzone car battery installed with CARPUT comes with 18 months or 30,000KM warranty (petrol) / 10 months or 20,000KM warranty (diesel).
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News

When the hotline rings, the customer service team is the first responder to all distress calls.

With the heart that puts a customer’s welfare first, Kaptens in the customer service team strives to make your unpleasant ordeal a little better. They are trained not to hear but rather listen to your needs.

Meet your Kapten CARPUT


Temperament: Guardian angel. Never gets angry no matter the situation.

Language: Fluent in Bahasa Malaysia, English and Tamil.

Shift: The night owl.

Kapten Sasi comes from a small town called Seremban. Every day, he travels at least 120KM (to-and-fro) to work on his ever-reliable motorbike.


Temperament: Friendly with a little twist of wit.

Language: English and Bahasa Malaysia.

Shift: Flexible.

Before Ivan joined CARPUT, he was driving for a ride-hailing company. He decided to be a Kapten because he could help even more people get to their destination safely especially drivers and passengers alike.


Temperament: Gentle and sometimes too timid.

Language: Fluent in Bahasa Malaysia and English.

Shift: Morning with an extra dose of coffee.

Kapten Ahmad may look young but he is a loving husband and a father. Though he is soft-spoken, his vast knowledge of cars is valuable when it comes to diagnosing a car problem through the phone.
Download the CARPUT mobile application to get quick and easy roadside assistance!
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