Do you want to know the truth about Carput’s car battery delivery service?
You’ve probably came across some reviews about Carput. Some give good, positive reviews, and some express critical reviews. So how can you know the truth if there’s an equal number of positive and negative reviews about us?
It’s simple. You just need to look at some of these honest reviews.
You don’t have to search high and low for reviews on the internet because this article curates some of the critically good and bad reviews.
Carput Review
We understand the underlying fear and doubt when we just get to know a brand or service. Especially when most of the reviews you find on the internet skew towards more favorable recommendations.
Many people have different opinions. Several people claim to have various experiences with Carput.
But before we give you the truth behind the reviews about us, allow us to share a little about us, the people of Carput.
What is Carput?
Carput is Malaysia’s #1 roadside assistance company, rescuing drivers whose car has broken down by connecting them with qualified roadside professionals.
The Carput team is a young, diverse team committed to getting you back on the road. We are building a culture of trust, over-delivering and one that isn’t afraid to say we are sorry.
We are ready to disrupt the automotive services industry by leveraging on technology to provide a more efficient and better service for all.
The Truth and Nothing but the Truth
At Carput, we deliver not only quality products to our customers but also hospitality that sets us apart from our competitors.
Car Battery at Competitive Prices
Let’s be honest here. When we are paying for something to move further away from pain, for example, medication, will you praise the pharmacist because the medicine is cheap?
We just want the pain to go away as soon as possible. The same applies to a dead car battery.
Honesty, the Best Policy
At Carput, we are in the automotive assist not for a quick buck but for the long run. We understand the feeling of being vulnerable to unscrupulous roadside assist practices.
Also, we consider ourselves very lucky to have amazing individuals in our team. We can always train inexperienced technician for the job, but we cannot train moral values.
We are Fast, Really Fast
Thanks to the efficient delegation of tasks and strategic placement of technicians, we are able to reach you in an average time of 30 minutes.
Sometimes, we couldn’t keep up too…
We are constantly finding ways to improve our rescue efficiency but there will always be a point where we just couldn’t keep up with the number of requests coming in.
And this happens…
Nobody’s Perfect, neither is Carput
We are still a growing company and we are bound to disappoint some of our customers due to operational constraints.
This next review by Asher Looi hits the bullseye in that aspect. As a team, we still have a lot of work to do and we know we are not going on this journey alone.
The Warranty Dilemma
The truth about our car batteries is that we are at the mercy of our suppliers. When it comes to a car battery warranty claim, we do not have the final say.
We want to make everyone happy especially our beloved customers. But, we have to adhere to warranty claim procedures set by the manufacturers.
But, we will not hesitate to give a 1 to 1 car battery replacement if we deem the battery is faulty due to manufacturing defects for no additional charges.
The Carput Experience
We can’t promise we can be fast 100% of the time, nor can we promise that the car battery you bought from Carput is the cheapest.
But, we promise that your experience with us will be pleasant and stress-free. When you call Carput for help, you can be assured that we will be there to get you back on your journey safely.
I was back late at night for work yesterday and so apparently my car couldn’t start because of low battery. But @carputapp saved my life. 😂 Here’s my experience. pic.twitter.com/wR2WMOBxjM
— Fatin Nadhirah (@faaateng) August 8, 2019
For more reviews about Carput, check them out here:
Facebook Reviews | Google Play | Google Reviews
